FAQ
What is your return policy?
You have 14 days from receipt of your order to return the item. The products must be unused and in their original packaging. After inspection, we will refund the purchase price.
Which payment methods do you accept?
We accept payments by credit card (Visa, Mastercard, American Express) , PayPal and other secure payment methods displayed at checkout.
Can I change or cancel my order later?
Yes, you can change or cancel your order within 24 hours of purchase. After that, the order will already be in processing.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination.
How long does delivery take?
Delivery usually takes 3-7 business days within Europe and 7-14 business days for international orders.
Do you offer free shipping?
Yes, we offer free shipping on all orders (or above a certain order value, depending on your policy).
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email that you can use to track your package in real time.
How do I find my size?
A detailed size guide is available on each product page to help you choose the right size.